Duncan has been an IT Manager for 2 large professional practices before co-founding Icelantic. Has extensive experience of server installations, large scale project management, database development and more years of general IT support than he cares to recall!

Duncan has been involved in many client projects and advises from concept through to final implementation. He has a deep knowledge of both the technical requirements and capabilities of today’s business systems coupled with sound business acumen of what real world companies doing real world projects require.

Simon was involved in IT support and helpdesk management before co-founding Icelantic. Simon has excellent hands on skills with all common business applications and we have yet to find a problem he couldn’t crack!

Simon also specialises in web site design and implementation. Rather than just concentrating on the physical coding of a web-site, Simon has excellent experience and skills in actually designing a web site fit for the purpose and properly reflecting the client’s image and ethos.

Before starting with Icelantic in August 2004 Neil gained qualifications in B.Sc. Computer Support and Network Computing and worked in the telecommunications industry.

Neil heads up the first line support team and co-ordinates Icelantic initial response to client problems. Neil has several years experience at Icelantic in computer & network installation, client problem troubleshooting and emergency/disaster response.

Neil enjoys socializing and Kung Fu when not fixing computers.

Evan is a keen IT support person and is passionate about helping people get the most from IT. He also specialises in investigating difficult and unusual IT problems. Evan has had an excellent start to his IT career in Canada before coming to Scotland.

Prior to joining the Icelantic team in 2007, Evan utilized his customer service skills in the hospitality and automotive industries. He is looking forward to broadening his IT knowledge and skills to include more server based environments and general support. He aims to maintain a high-level of customer satisfaction, and keep the Icelantic Service Standard at a high.

Evan is from Canada, and has an interest in cars, photography, and cooking when he’s not playing with computers.

Richard will be joining us on the 12th May 2008 as our new IT Assistant in our Edinburgh office.

More information to follow.

The successful candidate will be responsible for providing first level support to our wide and varied client base. Clients are geographically spread out over Scotland and England. Support would be provided by telephone, remote access to their systems and on site visits when needed. It is not essential but some previous support experience would be helpful.

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