“We have worked in partnership with Icelantic for over five years, and throughout that time they have proven to be an exceptionally reliable and proactive external IT partner. Their team takes the time to understand our business, our people and our priorities, which means solutions are always practical, well‑judged and aligned to how we actually operate.
What really sets Icelantic apart is their proactive approach. Issues are anticipated and resolved before they become problems, communication is clear and timely, and support is consistently responsive without ever feeling transactional. They strike the right balance between technical expertise and plain‑speaking advice, giving us confidence that our IT environment is secure, resilient and future‑ready.
I would have no hesitation in recommending Icelantic to any organisation looking for a smooth, dependable and genuinely proactive outsourced IT solution.”

“Icelantic have provided their support services to us for close to 10 years and, throughout that time, their team have consistently delivered a very high quality, professional service while remaining approachable and easy to work with. They have an excellent understanding of our systems, priorities and strategic goals providing essential expertise in areas including our server infrastructure, back-up and recovery and our Microsoft 365 tenancy. Their proactive support ensures that our systems are kept up-to-date with critical patching and any issues are quickly identified and resolved while consistently meeting our changing requirements.”

“Icelantic have been our technology provider of choice for over 15 years. I have no hesitation in recommending them. Having worked in the technology services sector myself, I know what good looks like, and Icelantic are excellent.”

“We moved to Icelantic in Autumn 2024 and since then have seen dramatic improvements in our IT resilience (this included server, network and other hardware changes) as well as improved internal customer feedback.  Having a local company which can visit our sites when necessary and regular catch-up calls & face to face meetings has also been very useful.  Overall, I would strongly recommend Icelantic to prospective clients.”

“I have used Icelantic in my previous venture and now with Ellisons.
They are professional, dependable, consistent and very good value for money.
They have been an enormous support over the years and are an integral part of my set up.
I would highly recommend them.”

“We love working with Icelantic! They are responsive and efficient, able to resolve our on-site and cloud issues rapidly, and always willing to help us strategize our IT requirements.”

“After finding Icelantic in 2009 we were instantly attracted to their core values, ethical business practices, excellent customer support and innovative thinking.
The relationship that NPL Group enjoys is built on trust and has only strengthened over the years, it is a pleasure to work with such a great team.”

“For more than eight years, Icelantic has been an essential stakeholder to North Edinburgh Childcare, supporting our organisation’s IT needs with consistency, expertise and care. Their team combines deep technical knowledge with a genuinely collaborative approach, taking the time to understand how we work as a local charitable organisation and tailoring solutions that are both practical and forward‑thinking. Whether we are troubleshooting day‑to‑day issues or planning for longer‑term improvements, they bring creativity, clarity and a reassuring level of competence to every interaction.
Beyond their technical capability, Icelantic has shown exceptional generosity towards our charity — both through their understanding of our operational pressures and through direct financial support, which has been deeply appreciated. Their willingness to share their time, knowledge and resources has made a tangible difference to our ability to deliver services and remain resilient in a consistently challenging funding environment. They demonstrate values that align with our own: integrity, reliability and a genuine commitment to community impact.
Icelantic is far more than an IT provider; they are a trusted stakeholder who plays a meaningful role in our growth and stability. We are profoundly grateful for their ongoing support and would recommend them without hesitation.”

“1Let began using Icelantic in 2018 when it became apparent we needed an IT partner who could take on the IT services of our expanding Letting Agency.  We looked at many providers but chose Icelantic due to their outstanding reputation and being another local Edinburgh company.  As 1Let has grown our IT requirements have grown at the same pace and Icelantic have been there for us throughout that whole journey providing fantastic IT support services, help and advice.  Nothing is too much trouble, and no problem is too large or small.  It’s reassuring to know that whatever the issue, Icelantic are there to help.”

“We’ve worked with Icelantic for over ten years and they’ve always been responsive and helpful. Over that time, they’ve supported us through the setup of new systems and made sure we stay up to date with an ever‑changing tech landscape. Their practical advice has been invaluable, and it’s reassuring to know we have a team we can genuinely rely on.”

“Icelantic have been a solid managed services partner to Kite Group, I like that we can email or call if something goes badly wrong, and they’re always resourceful if we need a steer on our systems or hardware.”

“We have used Icelantic for our IT support services for a number of years and have been really pleased with the service they provide. Their response times are excellent, and the team are always friendly, polite, and genuinely happy to help. They support us with a wide range of IT issues. They are happy to assist with any issues affecting our IT functionality which they might not directly manage, be that network connectivity or issues with mobile phones or tablets. They have liaised with other IT providers, host building teams, and broadband suppliers on our behalf, which has been invaluable and saves our Charity both time and stress. We value the regular monthly check‑in meetings, which help ensure everything continues to run smoothly and allow potential issues to be addressed early. The team is committed to seeing problems through until a solution is found. We would not hesitate to recommend Icelantic to any organisation looking for a reliable, supportive, and professional IT service.”

“We have worked together now for a number of years and find the approach, patience, knowledge and understanding of all Icelantic colleagues that we work with is of the highest standard.
They go out of their way to understand our operational needs and are always there when any of our team needs guidance.
It’s easy in today’s world to be thought of as just a number, whereas working with Icelantic, we have always felt like they were part of our team, looking for us to succeed and help us along the way.”

“We have worked with Icelantic for many years now and they have supported us as the business has grown and developed. The team are always very responsive and on hand to help with the daily needs of the business which we have found vital for something as important as our computer systems.”

“We’ve worked with Icelantic for over 10 years, and their expertise, responsiveness, and professionalism continue to impress us. They took the time to understand our business and provide support we can count on. “

“We have worked closely with Icelantic for many years. They are always on hand to help us with any problems and feel like part of our team. They take the time to understand our business needs and give great advice. They help with everything from day-to-day support, onboarding new equipment and helping with larger infrastructure plans and development. Any problems are dealt with quickly, with very little downtime on our end. They are knowledgeable and easy to work with.”

“We have consistently been impressed by the level of service provided by Icelantic. Their team’s dedication and attention to detail are exceptional, and the integration of their IT Director Service has added real value to our operations. This collaborative approach gives us full confidence that we will continue to work closely and successfully with them for many years to come.”

“Conifox Adventure Park have happily relied on Icelantic for 5 years to deliver a reliable IT support service with a clear focus on providing personable and exceptional customer service.”

“At Crandles and Co Ltd, third-party IT and security is at the core of our financial advisory business. We selected Icelantic a number of years ago following interviews with several different companies. At that time, we chose to move services based on service, delivery, accurate timelines, transparency and fair pricing. We continue to champion the company, and the reliability ensures we can deliver excellence to our own clients. In modern platform-based financial planning, paperless and digital services are now the future of the industry. Whether it’s tablet-based, phone-based or laptop-driven Icelantic –  in our view – are at the forefront of their industry. In a global industry, it was also important that the remote services were at the top of the ladder in terms of privacy and security – again the company deliver all-round. I would have no hesitation in recommending the company to corporate or private clients.”

“I cannot recommend Icelantic enough, their service offers me the peace of mind knowing that production will run without a hitch.”

“Having worked with Icelantic for several years, their support has transformed our IT offering across our client facing and internal operations. With quick and reliable responses from support to strategic projects all handled by teams who are experts in their fields, our IT operations are streamlined and efficient allowing our teams to work to their best abilities.”

“Icelantic took us in hand 10 years ago and there was a lot to do! They are quick and efficient at repairing what we break and have also guided us through a process of renewal to give us systems that are fit for purpose. It allows us to get on with our work without worrying about the IT.”

“We’ve worked with Icelantic since 2013 and, over that time, they’ve consistently been one of the most reliable and professional companies we’ve dealt with. They combine excellent service and technical expertise with a genuinely approachable, solutions-focused attitude. More than a decade later, I continue to work with them across our businesses including Little Capo, Capetto and Paz — which says everything about the trust and confidence we have in them.”

“We’ve used Icelantic for many years and have consistently received excellent service. Neil and the team are great to work with, always responsive and reliable. They stand out from other providers, and I would highly recommend them.”

“The Icelantic support team are always super efficient answering our queries, they always provide quick and knowledgeable support! When you email with a query, you’re given a ticket but you very rarely wait 24 hours to have your question answered – keep up the great work Icelantic support team!”